Migrate from Smoobu
Move from Smoobu to PeakSpitz, safely.
Moving off Smoobu should feel like restoring from a backup, not a leap of faith. Your short-let management tool data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Smoobu keeps running, untouched, the whole time. Here is exactly how, step by step.
Smoobu is a popular all-in-one for small European hosts: a channel manager, a booking website, a unified inbox and guest communication in one tidy, approachable package. Its strength is exactly that simplicity — it is easy to run a handful of apartments without a specialist. Hosts migrate when the business grows past what a rental-focused tool covers: they want real accounting with VAT, inventory and a fuller storefront, and one system for the whole operation rather than a rental app plus separate books.
The safe way to leave Smoobu
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Smoobu that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull listings, bookings, guests and rate calendars out of Smoobu in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your short-let management tool data lands before you move the rest.
- 4
See what maps to what
We line Smoobu up against PeakSpitz: listings, bookings, guests and rate calendars become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Smoobu is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Smoobu shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Smoobu live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Smoobu export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Smoobu → PeakSpitz
Smoobu
Apartments (units)
PeakSpitz
Bookable rental items in one catalogue
Each apartment becomes an item with its own availability.
Smoobu
Bookings
PeakSpitz
Bookings / orders
Smoobu
Booking website / reservation system
PeakSpitz
Built-in online storefront
The Smoobu direct-booking site is rebuilt as the storefront, payments included.
Smoobu
Channel Manager
PeakSpitz
OTA links re-established over the open REST API + webhooks
Smoobu
Guest communication & inbox
PeakSpitz
Guest CRM with message templates
Smoobu
Availability & rates
PeakSpitz
Rate & availability calendar per item
What to watch when leaving Smoobu
- ⚠
Smoobu's channel-manager connections are re-established apartment by apartment over the open API and re-verified. Confirm two-way sync with Airbnb, Booking.com and Vrbo before switching off the old connection to avoid a double booking.
- ⚠
Rate rules and length-of-stay restrictions — minimum stays, seasonal prices, gap rules — are re-expressed on the new system rather than imported. Rebuild them so pricing is identical from the first booking.
- ⚠
Guest-message templates and any automated sequences are re-created. The content carries over; Spitz then handles the timing and acts the moment you approve.
- ⚠
Card tokens for upcoming direct bookings do not transfer between platforms. Guests with future stays re-authorise payment, so time the cutover around your reservation calendar.
Common questions about leaving Smoobu
We like how simple Smoobu is — is PeakSpitz heavier?
Smoobu's simplicity is a genuine strength for a few apartments. PeakSpitz is broader because it adds accounting-with-VAT, inventory and a storefront, but most businesses are live in about a week without consultants, and every plan has unlimited users — so it scales with you rather than adding seat costs.
Does the booking website come across?
The site is rebuilt, not ported. PeakSpitz's storefront replaces the Smoobu booking website so guests still book direct on your brand, with the reservation, payment and accounting now in one place.
Will our owner or financial reporting improve?
Because accounting is built in with VAT, booking revenue, cleaning costs and fees land in one ledger — so owner payouts and VAT returns come from the same data that runs the bookings, instead of exporting to separate books.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Smoobu
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Smoobu →Bring your Smoobu data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.