Migrate from Mews
Move from Mews to PeakSpitz, safely.
Moving off Mews should feel like restoring from a backup, not a leap of faith. Your hotel PMS data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Mews keeps running, untouched, the whole time. Here is exactly how, step by step.
Mews set a modern-cloud standard for hotel PMS: automated guest journeys, embedded payments and an open marketplace of integrations make it a strong fit for design-led hotels and small groups, and its open API and accounting exports make data unusually reachable. Migrations here are rarely about capability — they're usually about consolidation and cost, as per-space pricing plus a stack of marketplace app subscriptions add up while finance, inventory and retail often still sit outside the PMS. PeakSpitz brings bookings, storefront, operations and real VAT accounting into one system, with an open REST API and webhooks for the genuinely custom rest.
The safe way to leave Mews
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Mews that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull rooms, rate plans, reservations and guest profiles out of Mews in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your hotel PMS data lands before you move the rest.
- 4
See what maps to what
We line Mews up against PeakSpitz: rooms, rate plans, reservations and guest profiles become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Mews is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Mews shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Mews live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Mews export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Mews → PeakSpitz
Mews
Spaces & space types
PeakSpitz
Products in the catalogue
Mews' physical spaces and their categories become sellable products with their own rates.
Mews
Reservations
PeakSpitz
Bookings recorded as orders
Mews
Products (extras & services)
PeakSpitz
Catalogue items / add-ons
Ancillaries sold alongside a stay map to standard catalogue items with VAT handling.
Mews
Customer profiles & bills
PeakSpitz
Customer profiles with folios in accounting
Bills post to PeakSpitz's built-in accounting rather than through a separate export step.
Mews
Rate management (rate groups)
PeakSpitz
Price lists and pricing rules
Mews
Mews Marketplace integrations
PeakSpitz
Open REST API + webhooks
Each marketplace app is re-evaluated and rewired; there is no automatic per-app equivalent.
What to watch when leaving Mews
- ⚠
Mews Marketplace apps are a genuine strength, but each integration is a separate contract and wiring — they're re-evaluated and rebuilt over the open REST API, not carried across.
- ⚠
Mews keeps an editable accounting history and accounting exports; bring closed bills over as a read-only financial archive rather than re-posting them, so prior-period totals stay reconciled.
- ⚠
Embedded Mews Payments card tokens don't transfer between platforms; guests re-authorise and any integrated terminals re-pair to PeakSpitz built-in payments (card, cash, bank & SEPA).
- ⚠
Automated guest-journey steps — pre-arrival messages, online check-in, upsell rules — are configuration, not data, and are rebuilt in PeakSpitz rather than migrated.
Common questions about leaving Mews
Mews is already modern cloud — why would we move?
Fair question, and Mews' guest-journey automation is genuinely good. The case for PeakSpitz isn't 'more modern', it's 'fewer systems': one platform for bookings, storefront, operations, inventory and real VAT accounting, with unlimited users, so you're not also paying for finance, retail and a shelf of marketplace apps.
How do the accounting exports compare?
Instead of exporting bills to a separate ledger, charges post directly into PeakSpitz's built-in accounting with VAT. Your historical Mews bills usually come across as a read-only archive so prior periods stay intact.
We're a small group — will multi-property work?
Per-customer data isolation and unlimited users ship on every plan, so multiple properties and their teams work without per-seat costs. Confirm your specific group-reporting needs during planning so the chart of accounts and rate structures are set up once.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Mews
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Mews →Bring your Mews data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.